Rational cloud plan
You can use digital ARS in the cloud without a gateway or content server at a reasonable price on monthly payment or connection.
It provides services in the cloud without additional equipment making it both spatial and cost-effective.
There are diverse technologies such as Digital ARS, Web Voice, EWV, Text Voice, etc. and we can accommodate your needs.
The flexibility to choose from monthly or annual contracts depending on your situation and circumstances reduces the burden significantly.
The service can be implemented sufficiently without developing complex and difficult system interworking, so the customer's understanding is high.
As soon as the call is connected, you can go to your designated website and show the content you want right away, making it immediate and efficient.
By connecting to the designated website, it is possible to induce processing by self-service and distribute the processing of consultation calls in a concentrated situation.
You can respond effectively through the website when the counselor is off-duty.
You can implement the digitalARS environment at a reasonable price and effectively carry out your phone work.
Web-based digital channel solutions can provide visible ARS services without voice calls.
It provides real-time conversion of ARS menus and voice guidance content to two-way web screens.
You can implement the ARS service that allows you to view standard HTML pages in conjunction with voice ARS.
Display ARS menu and voice guidance content in real-time text captions.
Rational cloud plan
Implement digital ARS in the form of a cloud without a gateway or Contents server.
You can use it at a reasonable price by monthly payment and connection.
It provides services in the form of a cloud without additional equipment, making both spatial and cost-effective.
There are various technologies such as Digital ARS, Web Voice, EWV, Text Voice, etc. and we can work together according to your situation.
The flexibility to choose and use Monthly or Annual contracts according to your situation and circumstances reduces the burden significantly.
The service can be implemented sufficiently without developing complex and difficult system interworking, so the customer's understanding is high.
As soon as the call is connected, you can go to your designated website and show the content you want right away, making it immediate and efficient.
By connecting to the designated website, it is possible to induce processing by self-service and distribute the processing of consultation calls in a concentrated situation.
You can respond effectively through the website when the counselor is not working.
You can implement the digitalARS environment at a reasonable price and effectively carry out your phone work.
When you receive a call, you can pop up the registered ARS comments and the web page you want.
Learn more about servicesSmart customer management
We will guide customers who call the representative number to voice channels and mobile channels and automatically pop up mobile web or apps to customers who want mobile channel services.
Through the mobile channel connection service, we guide you through KakaoTalk counseling and chatbot services with a single touch.
Any mobile web that complies with HTML standards can pop up and create content freely, making it more versatile.
When running the app, parameters are delivered in real time to maintain the same session as the phone channel and the app channel so it is efficient to show content simultaneously.
Customer management is facilitated by inducing customers with self-services such as KakaoTalk counseling and chatbot services to reduce the rate of customer exit during counseling.
If the app is not installed on your mobile, you can link it to an alternative page or download page and display the content without interruption.
It applies to both Android and iOS environments and can be applied in both busy and end-of-call situations so the range of use is wide.
By connecting to the designated website, it is possible to induce processing by self-service and distribute the processing of consultation calls in a concentrated situation
You can respond effectively through the website when the counselor is off-duty.
When the call connection is delayed or the call is terminated, you can connect to the mobile page to continue your work on behalf of the counselor or ARS and manage the customer effectively.
If you select the ARS specific menu, you will be connected to the mobile web, app, chat consultation (including Kakao Talk), and the call will be terminated.
It delivers mobile content easily and quickly in a preset format.
The counselor who is on the phone with the customer sends the information they want to the web screen.
Provides appropriate mobile content tailored to your needs at the end of the call.
Smart customer management
It is a method of applying the call gate API to ARS of small and medium-sized enterprises.
KakaoTalk counseling and chatbot services can be provided to incoming customers without adding channels or adding friends.
You can automatically pop up a Kakao Talk chat window on the smartphone of a customer who has selected Kakao Talk counseling so that the counseling can be executed immediately.
You can apply the call gate API to ARS of small and medium enterprises.
Through Kakao Talk counseling and chatbot services, you can reduce the departure rate by inducing self-service without directly connecting counselors.
It applies to both AOS and iOS environments, and can be applied in both busy and end-of-call situations, so the range of use is wide.
By connecting to the designated website, it is possible to induce processing by self-service and distribute the processing of consultation calls in a concentrated situation.
You can respond effectively through the website when the counselor is not working.
When the call connection is delayed or the call is terminated, you can connect to the mobile page to continue your work instead of the counselor or ARS and take care of the customer smartly.
If you select ARS specific menu, you will be connected to the mobile web, app, chat consultation (including Kakao Talk), and the call will be terminated.
Easy customer management anytime, anywhere
You can use your smartphone, but without revealing your personal number, use the issued 070 number as your representative number or connect it with your existing representative number.
You can set and change the ARS menu configuration yourself, and it can be automatically provided to the visible ARS according to the service stage.
Provide a 070 number that can be used as a representative number and connect it with a representative number to enable customer service.
Personal information can be protected by using a smartphone in the name of an employee or corporation as a work phone without revealing a personal number.
It is flexible and convenient because the ARS menu can be set directly to suit your work situation and can be changed immediately.
It has a callback request function, so you can handle customer service that you haven't received in a busy situation, increasing your satisfaction.
Without building a call center, you can build a work phone environment that is needed by the company.
Customer history management enables clear and efficient customer response.
Phone calls are made only when available, and callback services are provided in case of absence to reduce phone work stress.
Mobile VoIP service provides 070 numbers to answer calls and manage customers without revealing personal numbers.
Learn more about servicesBusiness-oriented telephone branding
Increase the phone reception rate by displaying the reason for the call to the customer.
After receiving it, provide a web page and guide it to the customer's
After setting the destination and the desired time to ship, the mail will be sent.Subsequently, it provides shipping results and enables more efficient customer management.
You can manage customers more effectively by providing welcome messages by setting greetings suitable for business situations.
By exposing a notification image indicating the purpose of the call to be displayed on the recipient's phone reception screen, the reception rate can be reliably increased by reducing the customer's reluctance to the representative number.
You can connect incoming and missed calls to specific web pages such as websites and sns to provide information that you can give to customers.
It provides monthly reports using services such as calling numbers, receiving numbers, and missed screen numbers, so you can look at them at a glance.
Without building a call center, you can build a work phone environment that is needed by the company.
Customer history management enables clear and efficient customer response.
Phone calls are made only when available, and callback services are provided in case of absence to reduce phone work stress.
Mobile VoIP service provides 070 numbers to answer calls and manage customers without revealing personal numbers.
Learn more about servicesQuickly and quickly on mobile
It can lead to higher response rates such as website users, URL SMS sending, email sending, etc.
If a single survey is required, it can be carried out quickly without a large cost or expenditure.
You can use it for sales and marketing purposes by pop-up your desired content immediately when the call is busy or when the call ends.
You can collect a large amount of customer responses at a low cost and use them actively for future marketing.
If you use it in conjunction with various services of Colgate, we will provide a free survey service (first time).
It can lead to higher response rates such as website users, URL SMS sending, email sending, etc.
In the case of a one-off survey, it can be implemented quickly without spending a lot of money.
If you select the ARS specific menu, you will be connected to the mobile web, app, chat consultation (including Kakao Talk), and the call will be terminated.
It delivers mobile content easily and quickly in a preset format.
The counselor who is on the phone with the customer sends the information they want to the web screen.
Provide appropriate mobile content tailored to your needs at the end of the call.
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Seocho-gu, Seoul, Republic of Korea
F. 02 529 2180
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